How do I activate or change my PIN?

To activate or change your PIN, log-in to your “CSB Personal” app and go to “Cards” at the bottom of the screen. Once there, make sure the card you’d like to change the PIN on is showing on the screen, then scroll down and click on “Set PIN”. Follow the prompts to complete the change.

Please call 800-992-3808 with any questions.

What if I need a replacement card?

Should you need a replacement card in between renewals, we can take care of that for you at your local Cornerstone Bank. A small fee may apply.

Can I set up email or text alerts?

Yes. Alerts can be set up to notify you of certain activity on your account. To setup alerts, log-in to online banking, click on Alerts in the top right corner of the screen, choose the type of alert and click on set up new alert. You will be prompted to choose a category, type of alert, which account you wish to have alerts on and whether to be notified by email or text.

Lost/stolen debit card?

  • If your checks or debit card are lost or stolen, please report it immediately to Cornerstone Bank at 888-297-2100.
  • To report a lost or stolen debit card after hours, please call 800-472-3272.
  • Replacement cards are available at your local Cornerstone Bank.