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Debit Card with Chip FAQ - Makoti, New Town, Parshall, Plaza, Watford City

What is a chip card?

  • It is a debit card that has a chip on the front and a traditional magnetic stripe on the back. The chip provides greater global acceptance and added security when used at a chip-enabled terminal or ATM. Many countries worldwide have adopted chip technology, and it will become the standard for card payments in the U.S.
  • Chip cards are also called EMV cards. EMV stands for Europay, MasterCard, and Visa, the three companies which originally created the EMV standard. The chip contains your card number, name, and other account information in an encrypted format. 
  • Every transaction is unique when using a chip card, making it extremely difficult for the card to be copied or counterfeited. It provides the world’s most sophisticated fraud protection for debit and credit cards.
  • If a merchant or ATM has not yet adopted chip technology, your transaction will be processed using the magnetic stripe as it is today.

What benefit does the chip card provide me?

  • The chip in the card makes your card more broadly accepted internationally and more secure when making purchases where chip readers are available. 
  • There are numerous MasterCard benefits that come with the card. Click here to view the Guide to Benefits for standard MasterCard debit cards. Click here to view the Guide to Benefits for business MasterCard debit cards.

What makes a chip card more secure?

  • Cards with chip technology are extremely difficult to counterfeit or copy when used at a chip-enabled point of sale terminal or an ATM.  

Are chip cards new?

  • Although chip cards are relatively new in the United States, they have been used elsewhere for more than 10 years.

What information is stored in the chip?

  • The chip contains information used to process your transaction. No personal information or location tracking is stored in the chip.

How does it work?

  • When you use an ATM that is chip enabled, or are at a merchant with a chip-enabled machine, here’s how it works:
    • With the chip facing up, insert the card, chip side first into the bottom of the terminal where indicated.
    • Follow the prompts on the terminal screen, and if necessary enter your PIN.
    • Leave the card in the terminal until you hear the beeping and see a message asking you to remove your card.

Do I have to use the chip-enabled machine?

  • It is likely, depending on the machine and merchant, that you will be required to use the chip reader. For the added security and fraud protection, you will always want to use it whenever it is available.

Can I use my card at a merchant or ATM where they don’t have a chip-enabled terminal?

  • Absolutely. You will just continue to use the magnetic stripe just as you do today.

Can I use my card for a telephone or computer transaction?

  • Yes. The chip-enabled card will work the same as a standard card for telephone and computer transactions.

Do I need to use a PIN when making a merchant purchase?

  • You can select either the PIN or signature option when making a purchase. While you can select to make a “credit” or “debit” transaction, the card itself is a debit card. 

How is Cornerstone Bank rolling out Chip cards?

  • For our Bismarck, Dickinson, Fargo, and Sioux Falls customers, as your debit card comes up for renewal, you will be sent a new chip card over the next year. However, we are doing two years at once, so for example, cards expiring in January 2017 and January 2018 will receive their new chip cards in January 2017. If you have an ATM card only, you will continue to use your current card.
  • For our Makoti, New Town, Parshall, Plaza, and Watford City customers, we will be doing a mass reissue of cards in April 2017. At the time of the reissue, you will receive a new card that is not only chipped, but also rebranded to a new look and the MasterCard system.

How can I request a chip card?

  • For our Bismarck, Dickinson, Fargo, and Sioux Falls customers, just let us know that you would like a chip card and we can get one ordered for you.
  • For Makoti, New Town, Parshall, Plaza, and Watford City customers, you will all receive a new card in April 2017.

How much does a chip card cost?

  • The chip comes embedded in your card at no additional cost. Chip cards are being distributed to customers as described above.
  • Should you need a replacement card in between renewals, we can take care of that for you at a cost of only $10.